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Clients/Contoso Legal LLP

Contoso Legal LLP

contoso.onmicrosoft.com

Mobile devices

Phones and tablets that sync mail, with which app, when each last synced, and leavers' devices that are still connected.

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5 devices need a look. To remove a device someone no longer uses, or a leaver's, open the Exchange admin centre, Recipients > Mailboxes > the mailbox > Mobile devices, and remove it (or block it there first). Waiting devices are allowed or blocked in the same place.

MailboxDeviceWhy
bobby.marsh@contoso.example highSM-S918BStill syncing mail although the person's sign-in is blocked
oliver.hill@contoso.example mediumSM-A546BWaiting for an admin to allow or block it
joseph.morris@contoso.example lowiPhone 11Not synced for 226 days: the partnership can be removed
lily.harrison@contoso.example lowiPhone 11Not synced for 372 days: the partnership can be removed
olivia.wilson@contoso.example lowiPhone 11Not synced for 296 days: the partnership can be removed

19 devices on 17 mailboxes; 15 synced in the last 30 days. A device keeps its partnership until it's removed, so old phones stay listed long after they're replaced.

MailboxDevicePlatformOperating systemAppAccessLast syncedAccount
bobby.marsh@contoso.example highSM-S918BAndroidAndroid 14Mail app (ActiveSync)Allowed10 Oct 2026Sign-in blocked
jacob.johnson@contoso.examplePixel 8AndroidAndroid 14Mail app (ActiveSync)Allowed12 Oct 2026Active
joseph.morris@contoso.examplePixel 8AndroidAndroid 14Mail app (ActiveSync)Allowed12 Oct 2026Active
oliver.hill@contoso.example mediumSM-A546BAndroidAndroid 13Mail app (ActiveSync)Waiting for approvalActive
olivia.wilson@contoso.examplePixel 8AndroidAndroid 14Outlook appAllowed10 Oct 2026Active
priya.hughes@contoso.examplePixel 8AndroidAndroid 14Outlook appAllowed12 Oct 2026Active
rhys.evans@contoso.exampleSM-S918BAndroidAndroid 14Mail app (ActiveSync)Allowed12 Oct 2026Active
william.allen@contoso.exampleSM-S918BAndroidAndroid 14Outlook appAllowed8 Oct 2026Active

The Outlook app supports modern sign-in and app protection policies; the built-in mail app over ActiveSync is harder to control.

Data from Mobile devices (), Mailboxes (), Users ().