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Licences and subscriptions

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Assignment problems 6

Licences that couldn't be assigned, licensed accounts without a usage location, and licences assigned both directly and by a group.

AccountLicenceProblemGroup
bobby.marsh@contoso.example lowMicrosoft 365 Business PremiumNo usage location
What it means: Microsoft needs a usage location (country) to assign a licence. Groups fall back to the organisation's country; assigning one directly fails.What to do: Set the usage location on the account in the Microsoft 365 admin center
annabel.fraser@contoso.example lowMicrosoft 365 Business PremiumDirectly and by groupAll Staff
What it means: Removing the account from the group won't remove the licence, which is how leavers keep licences.What to do: Remove the direct assignment so the group manages it
ben.okafor@fabrikam.example lowMicrosoft 365 Business PremiumNo usage location
What it means: Microsoft needs a usage location (country) to assign a licence. Groups fall back to the organisation's country; assigning one directly fails.What to do: Set the usage location on the account in the Microsoft 365 admin center
anna.kowalski@fabrikam.example lowMicrosoft 365 Business PremiumDirectly and by groupAll Staff
What it means: Removing the account from the group won't remove the licence, which is how leavers keep licences.What to do: Remove the direct assignment so the group manages it
robert.hughes@northwindtraders.example lowMicrosoft 365 Business PremiumNo usage location
What it means: Microsoft needs a usage location (country) to assign a licence. Groups fall back to the organisation's country; assigning one directly fails.What to do: Set the usage location on the account in the Microsoft 365 admin center
ann.patel@northwindtraders.example lowMicrosoft 365 Business PremiumDirectly and by groupAll Staff
What it means: Removing the account from the group won't remove the licence, which is how leavers keep licences.What to do: Remove the direct assignment so the group manages it

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