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Break-glass accounts 3

Emergency Global Administrator accounts for when normal sign-in breaks. Microsoft recommends two, cloud-only, excluded from Conditional Access, signing in with a FIDO2 key or passkey kept somewhere safe.

ClientAccountCloud‑onlyOn the .onmicrosoft.com domainExcluded fromSign‑in methodsLast sign‑in
Contoso Legal LLP highbreakglass@contoso.exampleYesNoCA001 — Admins: Require phishing-resistant MFA, CA002 — All users: Require MFA, CA003 — Block legacy authentication and 8 moreNone30 Sep 2026
Why we think it's break-glass: Named like one, Excluded from Conditional AccessWhat to check: No MFA method: Microsoft requires MFA for admin portals, so it may not get in; Use the .onmicrosoft.com domain so it works if a custom domain breaks
Fabrikam Dental Group highbreakglass@fabrikam.exampleYesNoCA001 — Admins: Require phishing-resistant MFA, CA002 — All users: Require MFA, CA005 — Block sign-ins from disallowed countries and 6 moreNone30 Sep 2026
Why we think it's break-glass: Named like one, Excluded from Conditional AccessWhat to check: No MFA method: Microsoft requires MFA for admin portals, so it may not get in; Use the .onmicrosoft.com domain so it works if a custom domain breaks
Northwind Traders highbreakglass@northwindtraders.exampleYesNoRequire MFA for all usersNone30 Sep 2026
Why we think it's break-glass: Named like one, Excluded from Conditional AccessWhat to check: No MFA method: Microsoft requires MFA for admin portals, so it may not get in; Use the .onmicrosoft.com domain so it works if a custom domain breaks

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